Terms & Conditions

GiftChill sells gift cards for use online and in-store. Using our services and purchasing gift cards through our website constitutes acceptance of the following terms and conditions. If you do not wish to accept the terms and conditions, you should not use the service or buy gift cards through our website.

Before making a purchase, please read these terms and conditions carefully to ensure that you understand them fully. If you have any questions or issues, you can contact us for clarification.

Payment Methods

GiftChill deals with the sale of gift cards using cryptocurrency for payment purposes. No traditional payment methods will be accepted. This includes, but is not limited to, online bank transfers, Paypal, check, or cash.

We accept a wide range of different cryptocurrencies, including but not limited to, Bitcoin, Litecoin, Ethereum, and Bitcoin Cash. All payments must be made through the Coinbase platform. Any transactions not made using the Coinbase platform will not be accepted and delivery of the gift cards will not take place.

All payments are required before delivery of the gift card is made, and failure to pay will result in the order for the gift cards being cancelled immediately.

Receiving Gift Cards

GiftChill does not deal with the sale of physical gift cards. All of the gift cards that we sell are available in electronic form only. Once purchased, the gift cards will be delivered via email. As soon as the payment has been successfully accepted, the email containing the gift card will be sent immediately. Responsibility for this email passes to the customer and we can resend gift cards in the event that the customer deletes the email.

Our gift cards will only be sent by email and cannot be requested in any other form. Gift card codes will not be sent via SMS or through post mail. Our business deals exclusively in electronic gift cards in exchange for cryptocurrency.

We understand that, in some cases, customers will want to purchase gift cards on behalf of another person because they are a gift, or because that person does not have access to cryptocurrency and a Coinbase account. We can accommodate for this, but responsibility for the arrangements lies with the customer.

When placing an order, you will find an ‘order notes’ section during the checkout process. You will need to state clearly that you would like the gift card to be sent to another recipient, and include their email address here. We are not liable for any errors that the customer makes when entering this email address and cannot offer refunds if the address is entered incorrectly and the gift card is sent to the wrong recipient.

Redeeming Gift Cards

Our business sells gift cards for a number of different companies. The way that these gift cards need to be redeemed may differ depending on the company, so there is no set guideline on how all of our gift cards should be redeemed. When purchasing gift cards, you will find details about how to redeem them. These are listed on each specific product page in the product description.

Some of our gift cards can be redeemed in-store as well as online. You will find information on which stores accept them and how they should be redeemed in the product descriptions on the individual product pages.

Responsibility lies with the customer when redeeming gift cards and if errors are made during this process, we cannot offer refunds or new gift cards to replace them.

Expiry Dates On Gift Cards

The majority of the gift cards that our business sells do not have an expiry date. This means that they are valid until they are redeemed and the balance is spent. However, in some cases, gift cards may have an expiry date and this will be clearly stated in the product description. The customer is responsible for making sure that they read the expiry date on any purchased gift cards clearly. If the card expires before it is used, we cannot offer refunds or replacement gift cards. All expiry dates on gift cards are correct and are not subject to change.

Sharing Customer Data

When using GiftChill and purchasing gift cards using cryptocurrency, certain information will be collected about customers. This includes details about their use of the website as well as details about their payment using cryptocurrency through Coinbase.

All data collected will be used internally for our own purposes only. We will never share any of that data with third party companies or marketing services.

GiftChill will implement and maintain reasonable security measures to protect any personal data that we collect about our customers. We will always protect this data in compliance with data protection laws for your region. For more information on how we handle your personal data, refer to our privacy policy.

Intellectual Property Rights

Any customer that visits GiftChill and purchases gift cards in exchange for cryptocurrency recognizes that any and all content on the website is subject to copyright law. As such, all information and content, up to and including images, video, audio, text, functionality, and software cannot be copied and reproduced anywhere else, either for personal or commercial use.

The terms of use grant you a personal, non-transferable license to access and use the site to purchase our services. You may not store or reproduce any of the content, except in cases incidental to normal web browsing. This includes storing temporary internet files, or sharing the site through platforms such as social media or email. Any customer found to be in breach of these usage rules will be subject to legal action.

Limited Liability

By using our service, you expressly understand and agree that:

GiftChill and any other affiliated companies are not liable for any indirect, incidental, punitive, consequential or exemplary damages or losses of any kind that arise from your use of our services or your interactions with our business. GiftChill is not liable for any damages in excess of the amount paid for specific items or services provided by our business.

You understand and agree that the submission of any information is at your sole risk. To the maximum amount permitted by law, GiftChill disclaims any and all liability relating to any information that you have submitted.

Notification Of Changes

GiftChill reserves the right to change our terms and conditions at any time. We will do this as our business develops and our relationship with customers changes. None of these changes will be retroactive, and as such, customers that have purchased gift cards in the past will be bound by the terms and conditions as they were at the time of purchase. We will make an effort to notify customers of any large scale changes to our terms and conditions. However, responsibility for reading and understand the terms and conditions before making a purchase lies solely with the customer. All customers are bound by the terms and conditions as they are at the time of purchase.

Questions Regarding Terms And Conditions

It is recommended that all customers read the terms and conditions in full before making a purchase so you understand your rights, and the responsibilities that GiftChill has in all transactions. In some cases, customers may have questions regarding certain clauses in the terms and conditions and may want clarification before making a purchase. If this is the case, you may contact us using the details listed on our ‘Contact Us’ page and we will make an effort to deal with any queries that you may have.